If you have voicemail on a mobile you can also use the Spark Voicemail app. So it's a good idea to save a copy of any important messages that you may want to keep longer than a year. Once they are permanently deleted you can't access them anymore. New, saved and deleted messages are automatically deleted permanently after one year.
It's a good idea to clear them regularly, including your deleted messages. Once your mailbox is full callers won't be able to leave any more messages. Each message can be up to five minutes long. Your mailbox can hold up to 237MB, which is around 1000 messages. If you're not sure what to do next, wait for the menu to replay. When you're in the voicemail menu, voice prompts will guide you in what to do. You'll choose a PIN when you first set up your voicemail. For example, if your phone number is your mailbox number is 41234567. Your mailbox number is your phone number with area code, but without the zero at the front. To listen to your messages you'll need your mailbox number and a PIN. Callers can listen to your greeting and leave a message in your mailbox. Voicemail answers calls to your Spark mobile or landline when you can't.
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